Nuvera is a well-established regional communications company, with headquarters in New Ulm, MN, that provides Internet, Digital TV, Voice, Wireless, Managed Cloud, Outsourced IT and Computer/Communication Sales and Service. Nuvera has customer solution centers in the Minnesota communities of New Ulm, Glencoe, Goodhue, Hutchinson, Litchfield, Redwood Falls, Prior Lake, Sleepy Eye and Springfield as well as Aurelia Iowa.
A Billing Support Representative maintains the integrity of the data within the OSS/BSS system while collecting consumption data, calculate charging and billing information, produce bills to customers and process their payments and manage debt collection to optimize financial results.
Key responsibilities of the role include:
- Point-of-sale balancing and review service orders
- Processing of qualified customer credits, write-offs, final notices, non-pays, NSF payments and customer refunds
- Updates to products and pricing
- Tax Documents
- Processing of customer payments and monthly billing
- Reporting and analysis
- Research and process improvement
- Daily bank deposits and mail pick-up
- 2-year degree, or equivalent in experience
- 2-years business office experience (PC Related)
To apply, please submit your cover letter and resume by January 30, 2020 to firstname.lastname@example.org
Nuvera is an EOE.