As millions of Americans practice social distancing, there is anticipation that networks may be stretched as people continue their employment from home, do schoolwork from home, and simply stay in contact with critical information. Nuvera has sufficient capacity for the demand it has experienced so far and although we cannot predict what the peak demand will be, we have taken precautions with our network in preparation of a continued increase. During this unprecedented time, Nuvera will continue to monitor and make adjustments within our control as necessary.
Just as Nuvera is scrutinizing our network capacity, it may become necessary for individual households to examine their own network capabilities. It is estimated that the average user has six network-connected devices. This includes devices such as smartphones, laptops, smart TVs, tablets, desktop computers, smart home devices and security devices. Many of these devices continue being active and using bandwidth even if you’re not actively using them. Now imagine using all or most of them at once while family members are home during the virus outbreak.
A few ways family members use up bandwidth includes: streaming video, media sharing, video chat, uploading to or downloading from cloud storage, online gaming, home automation, streaming music, basic web, surveillance cameras, and smart home devices (remotely accessing speakers, lights, doorbells, etc.). Take all those options and multiply them by how many devices may be in use at once.
For most household usage, download speeds are what’s important. As you take higher speeds, you generally get more upload speed, which helps if you work from home and routinely upload files to the cloud or participate in video conferencing, or for gaming. If your household is only running a handful of devices and using them for light Internet usage, basic web surfing and checking email, a slower speed, like 20 or 30 Mbps should suit your needs. At the other end of the spectrum, if your family has ten or more devices and you’re using them for things like HD streaming video, online gaming, downloading large gaming files, or utilizing multiple devices at once, you’ll need and have a better experience with a much higher speed.
While you and your family may be at home more than usual during the COVID-19 outbreak, there are ways you can reduce the strain on your home network and Internet speeds. If you are at home, you probably don’t need many of your smart home devices running, such as security cameras, smart thermostat, etc. If you are busy working, could you turn off your Echo Dot or your Google Home, and turn it back on later? Can you or your kids hold off on gaming or streaming videos while you are working or trying to do schoolwork? Look around the house at all the devices that are using bandwidth and think about which ones can be turned off and unplugged temporarily to speed up your Internet.
If you are unsure what speed Internet you currently have in your home, check your monthly statement or call a Nuvera representative. They can tell you what your Nuvera Internet speed is and let you know what speeds are available in your area. Although our Customer Solution Centers are closed to walk-ins, our call center is open, and associates are available by phone at 844.354.4111 or via online chat at nuvera.net.