911 Charge – A 911 charge is a fee assessed by the state and sent to the county to pay for 911 emergency services for the state.

FCC End User Charge – Fee ordered by the Federal Communication Commission as part of a move away from charging customers more for long distance telephone service, in order to keep telephone rates low. The charge is used to recover portions of the cost of providing the telephone line from the customer to the local telephone company that in the past were recovered through long distance charges.This is sent to a Federal pool and then distributed.

Residence Line Charge – Monthly rate charged to connect a residential customer to the telephone network.

Business Line Charge – Monthly rate charged to connect a business customer to the telephone network.

Telephone Assistance Plan – This is a state mandated surcharge that enables a program to lower the cost of local phone service for persons who have a disability and meet income guidelines or who are at least 65 years of age and meet income guidelines.

Tele Relay Service Charge – This is a state mandated surcharge to help fund the cost of “translation” service for calls between people who have hearing or speech disabilities and voice telephone customers.

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