How to Update Port Settings

IMAP incoming server settings: > Port 993 > Connection Security: SSL/TLS

POP3 incoming server settings: > Port 995 > Connection Security: SSL/TLS

SMTP Outgoing server setting: > Port 587 > Connection Security: STARTLS

We will soon no longer allow the use of the insecure SMTP port 25 for sending email from email clients. We recommend making changes to your SMTP setup to now use port 587 and enable SSL with STARTTLS. If you are currently using port 587 that will be ok and no further acton is required, if using port 465 we recommend changing that to port 587.

Every mail program such as Outlook, Thunderbird, MacMail, Windows 10 mail (Microsoft is migrating all users to Outlook in 2024), any Android device app, or iPhone device app has a server setting location with this information. You may not see SMTP but it may say Outgoing mail.

  • For Mac Mail:
  • For Windows 10 Mail:
    • OpenMail
    • Open Settings
    • Select Manage Accounts
    • Select Your Account
    • Select Change Mailbox Sync Settings
    • Scroll down till you see Advanced Mailbox Settings 
    • Select Advanced Mailbox Settings
    • Scroll down and you will see your server settings
  • For Thunderbird:
    • Click the Menu icon, hover on Options, and then click Account Settings
    • From the Account Settings window, click Server Settings
    • If you see the SMTP Server Password Required pop-up window, enter your password
  • For Outlook:
    • Open Outlook and select File
    • Use the drop down under Account Information to select the account you want to change
    • Select Account Settings
    • Select Server Settings
      • Select Outgoing mail
    • When you’re done updating your settings, select Next>Done
  • For most Android device apps: 
    • 3 lines or dots
    • Select account
    • Scroll to server settings 
  • For most iPhone apps:
    • On the iPhone, navigate to Settings
    • Select Mail, and then select Accounts
      • Select the account you wish to edit 
    • Scroll down and select Outgoing Mail Server
      • Tap the Primary Server
        • Verify Use SSL: On
        • Authentication: Password
        • Make sure the user name and password are populated 
        • Check the server port
    • Click Done to verify the settings
  • If the account setup was successful you will see several verification checkmarks


Customers are receiving fraudulent phone calls about past due bills, demanding immediate payment and threatening disconnection. Please disregard and call us directly if you have questions.