Device Installation & Support

Friendly, knowledgeable assistance from a real person every time.

Tech Team Member
Phone Support


M–F: 7:30 AM – 9:00 PM
Sat: 9:00 AM – 4:00 PM

Emergency after-hours support is also available.

Remote Support

Visit our support
page to get started with an online interactive session.

In-Home Support

Get assistance with new product installation and network issues, directly in your home.

In-Store Support

Drop your device off at a local retail location.*

*Not available in Aurelia, IA
and Goodhue locations.

Device Support Plan

Subscribe to our Nuvera Device Support Plan and gain access to unlimited phone support, free repairs on communications within your home, and more. Choose from three levels of benefits to find the right plan for you. All plans come with a 20% labor discount and 10% retail discount.

Support for All Your Devices

Retail & Support

Buy wireless routers, computers, wireless phones, smart devices and more. Plus, our expert professionals at TechTrends in New Ulm, MN are ready to answer your questions, provide continued technology training, and get your devices up and running smoothly.

Your Questions, Answered

Learn more about Nuvera Support and TechTrends.

You can reach us at 1.844.354.4111 Monday through Friday from 8:00 am – 5:00 pm.

You can reach us at 1.844.354.4111 Monday through Friday from 7:30 am – 9:00 pm and Saturdays from 9:00 am – 4:00 pm.

15 Berens Blvd, New Ulm, MN 56073

You can reach TechTrends at 507.233.3000.

Get Started with Nuvera


Customers are receiving fraudulent phone calls about past due bills, demanding immediate payment and threatening disconnection. Please disregard and call us directly if you have questions.