Terms & Policies

Acceptable Use Policy
ACP Discontinuation
Battery Backup Notification
Broadband Internet Services Disclosures
Business CPNI
Copyright Infringement
Do Not Call
FCC Inspection File
Lifeline and Telephone Assistance Plan (TAP)
Money Back Guarantee Terms and Conditions
Privacy Policy
Residential CPNI
Residential Terms and Conditions
TED/TRS Annual Bill Notice
Video Annual Customer Notice


Kathy Lund
VP of Network Support Operations
27 N. Minnesota St.
New Ulm, MN 56073
Ph. 507.354.4111
Email: kathylund@nuvera.net


Customers are receiving fraudulent phone calls about past due bills, demanding immediate payment and threatening disconnection. Please disregard and call us directly if you have questions.