Nuvera Launches a Powerful New Cloud Communications Platform for Businesses

At Nuvera, we’re always looking for ways to help local businesses stay connected, work smarter, and serve customers better. That’s why we’re thrilled to introduce Nuvera’s Edge for Business, our new cloud-based communications and contact center platform, powered by Intermedia Intelligent Communications – a modern, all-in-one solution designed to power the way you do business today.            

Smarter Communication, Wherever You Work

Whether your team is in the office, working from home, or constantly on the move, staying connected shouldn’t be complicated. Our new Unified Communications (UC) platform built on Intermedia’s industry-leading cloud technology brings everything together: voice, video, chat, file sharing, and collaboration tools in one easy-to-use system.

You’ll get crystal-clear call quality, reliable video meetings, and real-time messaging that helps your teams collaborate seamlessly from any device, anywhere.

Deliver Exceptional Customer Experiences

For businesses that rely on customer interactions, our new platform offers powerful Contact Center (CC) capabilities. These tools go beyond basic call handling to deliver AI-powered routing, real-time analytics, and automation that help your team provide faster, more personalized service.

That means improved response times, happier customers, and better insights into every interaction, so you can deliver the kind of service that keeps your clients coming back.

Flexible, Scalable, and Built for Growth

We know every business is unique, and your technology should grow with you. Our cloud-based platform scales effortlessly, so whether you’re adding new team members, locations, or features, your communications tools evolve right alongside your business.

Plus, since it’s hosted in the cloud, you’ll skip the costly hardware upgrades and maintenance headaches of traditional phone systems, all while enjoying reliability and security.

Artificial intelligence has reshaped industries, education, and daily life. Nuvera’s fiber network, partnered with Edge for Business, meets the demand for bandwidth and reliability right now and for the future of AI growth. With Nuvera’s fiber infrastructure and new cloud-based business platform, customers across our service areas are equipped today to embrace the opportunities and efficiencies that AI innovation brings.

Your Local Technology Partner

As a Minnesota-based company, Nuvera has been helping local businesses thrive for decades with reliable internet, hosted solutions, and exceptional support. Edge for Business brings enterprise-grade innovation together with the local service and personalized support that our customers value most.

“We’re proud to bring a solution that helps our business customers communicate and collaborate more efficiently,” said Nuvera’s Vice President of Customer Experience, Mary Korthour. “This new platform delivers the innovation of the cloud with the trusted local service Nuvera is known for.”

Ready to See What’s Next?

If you’re ready to upgrade your business communications, we’d love to show you what’s possible. Click to learn more about our new cloud communications and contact center platform or call 844.610.5300.