Nuvera Communications SMS Messaging Privacy Policy
Privacy and data security are important issues to Nuvera Communications (“Nuvera”) as well as our program users. We understand our obligation to keep your information secure and confidential. This privacy policy applies to the Nuvera SMS Messaging Program (“Nuvera Text Alerts”).
We encourage you to check this site periodically for updates. By opting in to Nuvera Text Alerts, you indicate your acceptance of this Privacy Policy. If you do not agree or are not comfortable with any of the terms described in this Privacy Policy, you may revoke your consent at any time by contacting Nuvera or texting STOP, END, CANCEL, UNSUBSCRIBE, and QUIT as described in our SMS (Text) Messaging Alert Program Terms of Service.
Information Collected. When you opt in to Nuvera Text Alerts, you voluntarily provide your mobile phone number and other personally identifiable information to us. “Personally Identifiable Information” is information that individually identifies you such as your mobile phone number, name, address, Nuvera account number, as well as any personal information that you choose to include in messages you send through Nuvera Text Alerts.
Personal Information Use and Sharing. Nuvera may use your Personal Information to operate, maintain, enhance, and provide you with Nuvera Text Alerts. The primary uses of the data you voluntarily submit is to provide you with the following: your Nuvera account bill balance and due date; outage information; a means for you to report an outage; a means to allow you to set a payment extension and important safety or emergency notifications.
Nuvera does not sell or provide personally identifiable information, including your name, address, phone number, account number, or email address, to unaffiliated companies for commercial purposes. Nuvera may share personally identifiable information for legitimate business purposes, including without limitation, the following:
- Making information available to third parties and/or service providers who are providing the products, services, or information you requested. These third parties are not allowed to use the personally identifiable information except for the purpose of providing the products and/or services.
- Making information available to third parties who are providing services to Nuvera or its affiliates.
- Disclosing information when required by law.
Personal Information of Minors. We do not knowingly collect personally identifiable information from anyone who is a minor. Authorized users must be 18 years or older to participate in Nuvera Text Alerts.
Security. We use physical, managerial, and technical safeguards as well as policies and procedures to protect the privacy, security, and confidentiality of your personal information that we collect and maintain.
Your personal information will be retained as long as your account is active or as needed to provide you with the services requested. Additionally, your information will be retained and used as necessary to comply with our legal obligations, resolve disputes and enforce agreements.
Contact and Revisions
If you have questions/comments about this SMS Privacy Policy or need to update or delete any personal information, please contact us:
Online Form: https://nuvera.net/contact/
Telephone: 844-354-4111
This privacy policy is subject to periodic revisions at our discretion and changes will become effective upon posting to this site. If you object to any changes, please opt out of Nuvera Text Alerts. Following notice of changes, continued use of the Program shall indicate your acknowledgement of said changes and agreement to be bound by the terms and conditions of said changes.