Nuvera Communications SMS Terms of Service

Program Description. All persons with a current cell phone number attached to a Nuvera account receive informational messages, such as customer service and technical support. Enrolling in Nuvera’s 2-way SMS texting option allows you to send specific texts to and receive specific texts from Nuvera Communications, including customer service, operational updates, educational product opportunities. Text message frequency will vary.  

Eligibility.  Text “START, YES, or UNSTOP” to 844-354-4111 to opt-in.  A current cell phone number attached to a Nuvera account is required to enroll. 

Short Codes. Once you opt-in, the following keyword commands can be used for communication:

  • YES / START – To enroll in 2-way text notifications
  • STOP / END / CANCEL / UNSUBSCRIBE / QUIT – To cancel 2-way text notifications

Keyword commands are not case sensitive and should be exact, including spaces where applicable to get the proper response. 

Opt-Out Procedure. You can cancel at any time by texting “STOP” to 844-354-4111. After you send “STOP” to us, we will reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time.

Assistance. If you are experiencing issues with the messaging program you can get help directly by calling 844-354-4111, or by visiting Nuvera’s website at https://nuvera.net/contact/.

No Liability. Nuvera is not liable for delayed or undelivered messages.

Fees. Nuvera does not charge users for participating in the text alerts. As always, message and data rates from your wireless carrier may apply.  If you have any questions about your text or data plans, it is best to contact your wireless provider. 

Non-Emergency Use. Using Nuvera text alert short codes do not support or carry emergency calls. Calls or messages to emergency services cannot be processed using this short code.

Privacy Policy. If you have any questions regarding privacy, please read our privacy policy: https://nuvera.net/sms-privacy-policy/.