General Email Setup Instructions

Incoming server setting (IMAP):

Port 993 Connection Security: SSL/TLS

Incoming server setting (POP3):

Port 995 Connection Security: SSL/TLS

Outgoing server setting:

Port 587 Connection Security: StartTLS

Username: Full email address

Specific Email Client Instructions


  1. Select the Settings app
  2. Select Accounts and Passwords on the left side. Older OS versions may say Passwords and Accounts or Mail.
  3. Select Add Account on the right side
  4. Select Other at the bottom of the box (you may need to scroll down)
  5. Select Add Mail Account
  6. Enter your name, full email address, and password
  7. Select Next
  8. Select IMAP at the top
  9. Under “Incoming Mail Server”
    1. Enter the host name:
    1. Enter the username: your full email address
    1. Enter your password
  10. Under “Outgoing Mail Server”
    1. Enter the host name:
    1. Enter the username: your full email address
    1. Enter your password
  11. Username and password are not optional even though it may say it is on the phone or tablet.
    1. Select Save or Next 
    1. At this time your iPad or iPhone may tell you that the account cannot be verified. Select Save or Next anyway. This will be corrected in the advanced section.
  12. Select your account under “Accounts”
  13. Scroll to the bottom and select “Advanced”
  14. Make sure “Use SSL” is turned on
  15. Server Port 993
  16. Select your account name on the upper left of the window
  17. Under “Outgoing Mail Server” select “SMTP”
  18. Select the server listed under “Primary Server”
  19. Make sure “Use SSL” is turned on
  20. Authentication “Password”
  21. Server Port: 587
  22. Select Done


From the home screen, open the Applications Menu and select E-mail.

  1. Select Other
  2. Type in your Full email address and password, then click on Manual Setup
  3. Select IMAP
  4. Here you will need to make sure the Username is the full email address
  5. Incoming server settings for IMAP:
    • Server host:
    • Port number: 993
    • Security type is SSL
    • Authentication Method is Password
    • Click on Next
  6. Outgoing Mail settings for SMTP:
    • Server host:
    • Port number:  587
    • Security type set as TLS (Accept all certificates)
    • Place a check mark on Require sign-in
    • Authentication method will be “Plain”
    • The username will need to be the full email address
    • Click on Next
  7. Your account should now be configured, the next steps will be setting your personal preferences.


  1. Open Mail (click it on the Dock or open it from the Applications folder)
  2. If the Welcome to Mail assistant does not appear, choose Add Account from the File menu
  3. Enter Full Name, Full email address, and Password fields
  4. Deselect Automatically set up account if it is enabled
  5. Click Continue to proceed
  6. Choose IMAP as the account type
  7. Give your account a useful description, such as “Nuvera Account” or “Jim’s E-Mail”
  8. Enter Incoming Mail Server:
  9. Enter your Username (Full email address) and Password
  10. Click Connect if needed
  11. For Outgoing Mail Server, a useful description such as “Nuvera”
  12. Enter Outgoing Mail Server:
  13. Select Use Authentication and enter your Username (Full email address) and Password
  14. Click Continue to proceed
  15. Click Connect if needed
  16. Click Create to complete the process

Additional settings you may need: 

  • Incoming mail server port 993
  • Outgoing mail server port 587


To configure the Internet email account manually, follow these steps in the Add New Account dialog box:

  1. Click the Manually configure server settings or additional server types check box, and click Next.
  2. Click Internet Email, and click Next.
  3. Under User Information , configure the following settings:
    • In the Your Name box, type your full name.
    • In the Email Address box, type your full email address.
  4. Under Server Information, click the kind of email account that you have in the Account Type box. If you select IMAP in the Account Type box, configure the following settings:
    • In the Incoming mail server box, type the name of the server in lowercase letters –
    • In the Outgoing mail server (SMTP) box, type the name of the outgoing email server:
      • Enter the Outgoing Mail Server details –
    • Under Logon Information, configure the following settings:
      • In the User Name box, type your full email address.
      • In the Password box, type your password.
    • If you want Outlook to remember your email account password, select the Remember password check box.
  5. Click the More Settings button in the lower right.
  6. Click the Outgoing Server tab.
  7. Check the box that reads My outgoing server (SMTP) requires authentication.
  8. Select Use same settings as my incoming mail server.
  9. Click OK.
  10. Click Test Account Settings. When you click Test Account Settings, the following process occurs:
    • The connectivity of the system to the Internet is confirmed.
    • You are logged on to the SMTP server.
    • You are logged on to the POP3 server.
    • If the POP3 server must be logged on to first, Outlook automatically sets the Log on to incoming mail server before sending mail option.
    •  A test message is sent. This message explains any changes that Outlook made to the initial setup.
  11. Click Next, and then click Finish.

If you need more assistance with your e-mail, please give our Technical Support team a call.


  1. Open Thunderbird and click Create New Account
  2. If you are prompted to create a new email address, click Skip and use my existing email
  3. Enter Your name, Full email address, and Password
  4. Click Continue
  5. Select IMAP and click Manual config
  6. Verify your incoming mail server settings:
    • Port: 993
    • Authentication: Normal Password
    • SSL/TLS: on
    • Username: email address
  7. Verify your outgoing mail server settings:
    • Port: 587
    • Authentication: Normal Password
    • SSL/TLS: on
    • Username: email address
  8. Click Done
  9. Check I understand the risks
  10. Click Done


  1. The first time you open the Mail app, you’ll see a Welcome page. Select Add account to get started. Otherwise, at the bottom of the left navigation pane, choose Settings > Manage Accounts > Add account.
  2. Click Advanced Setup on the bottom of the list. You may need to scroll down.
  3. On the advanced setup page click on Internet email.


  1. Email address/Username: your full email address 
  2. Account Name: Give your account a useful description, such as “Nuvera Account” or “Jim’s E-Mail”
  3. Send your message using: Name you’d like the recipient to see.
  4. Incoming Email Server:
  5. Outgoing Email Server:
  6. Select IMAP4 as the account type
  7. Check both boxes that say Require SSL for incoming/outgoing email.

Click Sign In