Why do I need fiber?
What is a NID?
What is a pedestal and what does it do?
What is an ONT
What equipment will I need to buy?
Does the modem provide Wi-Fi?
What does fiber Internet do that my current service doesn't?
What is a Gig?
How much speed do I need?
What happens to my lawn when you bury the fiber to my home?
Prior to the fiber being buried, your lawn will be marked by public utilities with a variety of paint markings or flags. Any private underground facilities, such as private utility lines and sprinkler systems, must be marked by the homeowner. For more information click https://www.gopherstateonecall.org/homeowners.
When fiber is buried, there is minimal disruption to your property, with a trench just big enough for a small cable being cut into the lawn. The grass is then replaced over the top of the cable.
What happens if my lawn/landscaping is damaged?
Do I have to have the fiber equipment installed in/at my home?
Will I be charged for the installation of the fiber line connected to my home or business?
What happens if I don't have the fiber equipment installed when the construction crews are working in my area?
It is best to have the fiber equipment installed when our crews are in your area. Service must be established within 60 days of becoming available or a $250 construction fee will be charged. If our crew does not install the fiber equipment at the same time as the rest of your neighborhood and you decide at some point in the future you want to move ahead with Nuvera high-speed fiber Internet, you can call our office and schedule a time for our crew to come back out and complete the line to your home. A $250 construction fee will apply or will be waived if you commit to a 2-year agreement.