Device Installation & Support
Get friendly, knowledgeable assistance from a real person every time you contact our TechTeam. We’re dedicated to solving your technology device issues.
Get The Support You Need
Mon – Fri: 7:30 AM – 9:00 PM
Sat: 9:00 AM – 4:00 PM
Our Tech Support team is here to help you with your internet service-related issues. Emergency after-hours support is available.
Remote IT Support
Our TechTeam is here to help solve your device problems with an online interactive session.
In-Home Tech Support
Our TechTeam can travel right to your home and assist you with new product installation and network issues.
Drop your device off at a local retail location* for diagnostic review and repair by our TechTeam specialist.
Device Support Plans
Subscribe to our Nuvera Device Support Plan and gain access to unlimited phone support, free repairs on communications within your home, and more. Choose from three levels of benefits to find the right plan for you. All plans come with a 20% labor discount and 10% retail discount.
Our Device Support Plans are perfect if you’re:
- Set up a new wireless router
- Get up to speed with your new wireless smartphone or tablet
- Resolve any malware or virus problems
- Get a computer tune up
TechTrends Retail & Support
Buy wireless routers, computers, wireless phones, smart devices and more. Plus, our expert professionals at TechTrends in New Ulm, MN are ready to answer your questions, provide continued technology training, and get your devices up and running smoothly.
See What Our Customers Say
Timely service and information about the internet and TV options. Our technician Jim was very meticulous and helpful when entering our home. He shared his knowledge of the installation and how to use all the programs for our needs. Leslie from our local office also helped us with choosing a TV plan for what we wanted. Thank you all for helping us!
John & Pat
The installation was quick and the technician was so professional! Having such a fast turnaround from order to installation has allowed me to continue to work from home without interruption.