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Device Installation & Support

Get friendly, knowledgeable assistance from a real person every time you contact our TechTeam. We’re dedicated to solving your technology device issues.

Get The Support You Need

Phone Support

Mon – Fri: 7:30 AM – 9:00 PM

Sat: 9:00 AM – 4:00 PM

Our Tech Support team is here to help you with your internet service-related issues. Emergency after-hours support is available.

Remote IT Support

Our TechTeam is here to help solve your device problems with an online interactive session.

In-Home Tech Support

Our TechTeam can travel right to your home and assist you with new product installation and network issues.

In-Store Support

Drop your device off at a local retail location* for diagnostic review and repair by our TechTeam specialist.

* Not available in Aurelia IA and Goodhue locations.

Devices We Support

Device Support Plans

Subscribe to our Nuvera Device Support Plan and gain access to unlimited phone support, free repairs on communications within your home, and more. Choose from three levels of benefits to find the right plan for you. All plans come with a 20% labor discount and 10% retail discount.

Our Device Support Plans are perfect if you’re:

  • Set up a new wireless router
  • Get up to speed with your new wireless smartphone or tablet
  • Resolve any malware or virus problems
  • Get a computer tune up

TechTrends Retail & Support

Buy wireless routers, computers, wireless phones, smart devices and more. Plus, our expert professionals at TechTrends in New Ulm, MN are ready to answer your questions, provide continued technology training, and get your devices up and running smoothly.

See What Our Customers Say

Timely service and information about the internet and TV options. Our technician Jim was very meticulous and helpful when entering our home. He shared his knowledge of the installation and how to use all the programs for our needs. Leslie from our local office also helped us with choosing a TV plan for what we wanted.  Thank you all for helping us!

John & Pat
Redwood Falls

The installation was quick and the technician was so professional! Having such a fast turnaround from order to installation has allowed me to continue to work from home without interruption.


Frequently Asked Questions

What is the Nuvera Customer Support phone number?

When can I call Nuvera Technical Support?

Mon – Fri: 7:30 AM – 9:00 PM
Sat: 9:00 AM – 4:00 PM
Emergency after-hours support is also available

Where is Nuvera's TechTrends located?

15 Berens Blvd.
New Ulm, MN 56073

What is Nuvera's TechTrends phone number?