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Device Installation & Support

Get friendly, knowledgeable assistance from a real person every time you contact our TechTeam. We’re dedicated to solving your technology device issues.

Get The Support You Need

Phone Support

Mon – Fri: 7:30 AM – 9:00 PM

Sat: 9:00 AM – 4:00 PM

Our Tech Support team is here to help you with your internet service-related issues. Emergency after-hours support is available.

Remote IT Support

Our TechTeam is here to help solve your device problems with an online interactive session.

In-Home Tech Support

Our TechTeam can travel right to your home and assist you with new product installation and network issues.

In-Store Support

Drop your device off at a local retail location* for diagnostic review and repair by our TechTeam specialist.

* Not available in Aurelia IA and Goodhue locations.

Devices We Support

Device Support Plans

Subscribe to our Nuvera Device Support Plan and gain access to unlimited phone support, free repairs on communications within your home, and more. Choose from three levels of benefits to find the right plan for you. All plans come with a 20% labor discount and 10% retail discount.

Our Device Support Plans are perfect if you’re:

  • Set up a new wireless router
  • Get up to speed with your new wireless smartphone or tablet
  • Resolve any malware or virus problems
  • Get a computer tune up

TechTrends Retail & Support

Buy wireless routers, computers, wireless phones, smart devices and more. Plus, our expert professionals at TechTrends in New Ulm, MN are ready to answer your questions, provide continued technology training, and get your devices up and running smoothly.

See What Our Customers Say

I love that they have such great customer service! Leslie was amazing when I first decided to go with Nuvera, and Chris told me exactly how to set up our new router/modem combo! I would definitely recommend them!


They made it super easy to get set up and schedule my connection date right away. The technicians that came to my house were knowledgeable and ran a new underground wire on the spot! Had internet hooked up same day without any hassle or problems. Quick and easy.

New Ulm

Frequently Asked Questions

What is the Nuvera Customer Support phone number?

When can I call Nuvera Technical Support?

Mon – Fri: 7:30 AM – 9:00 PM
Sat: 9:00 AM – 4:00 PM
Emergency after-hours support is also available

Where is Nuvera's TechTrends located?

15 Berens Blvd.
New Ulm, MN 56073

What is Nuvera's TechTrends phone number?